What we help with

Everyday health problems, answered

Pick what fits best. If you are not sure, choose Other and describe it in your own words.

How it works

Three steps to an answer

Tell us what is wrong

Type it, say it as a voice note, or add a photo. Use whichever language you speak at home.

Get a licensed pharmacist

A New York pharmacist, checked against the state registry, picks up your request, usually within minutes.

Chat, call or video

Talk it through your way and receive a clear recommendation, including when to see a doctor.

Why SymptoRx

Built to be safe and easy to understand

Your language, both ways

Write or speak in over 65 languages. Your pharmacist reads it in English and their reply comes back in yours.

Verified pharmacists

Every pharmacist is checked against the national provider registry and the New York State license registry.

Speak instead of typing

Record a voice note and it is written out and translated, so nothing is lost if typing is hard.

Honest about limits

If something needs emergency care, your pharmacist says so at once and points you to 911 or the nearest ER.

Are you a New York pharmacist?

Verify your license in a minute, go online when it suits you, and help patients by chat, phone or video in any language.

Open the pharmacist portal